Specialist IT Consultancy

Implementation

Experience in technical design, procurement, and solution deployment gives Damian Jones a unique ability to follow through planning advice into successful execution; enabling clients to enhance loyalty and customer satisfaction by transforming customer contact processes and systems.

We are a specialist IT Consultancy that focuses on delivering business outcomes for our clients.

Damian Jones can deliver the following:

IT specialists to compliment and extend your in-house capability

Provide a link between your business and your 3rd party vendors

Provide independent advise when selecting strategic partnerships with vendors

Project management experience, with a strong commercial awareness of the challenge at hand

Strong technical skills to maximise the benefit to the programme

Team management, communication, appraising, motivating and presenting

IT service management and delivery

Damian Jones supports clients in major business development initiatives, including strategic review, procurement, and contract negotiations; providing a range of market assessment and technical evaluation services.

Damian Jones assists clients in preparing for major organisational change or project implementation; helping maximise returns and minimise risk by using a depth and breadth of experience in Telecoms and IT. We work to understand the business requirements, and tailor the approach to deliver the programme or project.

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Case Study

Damian Jones was engaged by a leading energy supplier within a business transformation programme for residential customers and small businesses. The business operates five customer contact centres and receives up to 18,000 calls in the busy hour.

Latest Projects

Red Hot Property.co.uk are a rapidly expanding firm of estate agents who provide a dramatically alternative approach towards marketing and selling a property. Damian Jones provided technical and procurement advice for an infrastructure expansion project.