• Planning. Sourcing. Delivering.
  • Innovative, cost effective, and efficient solutions for corporate business

Programme Management

Damian Jones assists clients in preparing for major organisational change or project implementation; helping maximise returns and minimise risk by using a depth and breadth of experience in Telecoms and IT.

Our approach goes beyond the traditional and well known methodologies. We work to understand the business requirements, and then tailor the approach to deliver the programme or project; enabling clients to achieve lasting business benefit.

We are proud to utilise our experience and expertise in the following areas:

  • Business case development and maintenance

  • Project governance, including the structure, process and procedure to control operations and changes to objectives

  • Project alignment of vision, goals and objectives

  • Programme assurance to ensure adherence to standards

  • Stakeholder management and project accountability

  • Project integration into wider programmes

  • Budget management and finance tracking

  • Programme planning for projects, resources, timescales, monitoring and control

  • Continual assessment and optimisation of performance, research and capability

  • Version control and IT infrastructure

  • Experience in technical design, procurement, and solution deployment gives Damian Jones a unique ability to follow through planning advice into successful execution; enabling clients to enhance loyalty and customer satisfaction by transforming customer contact processes and systems.

    Damian Jones supports clients in major business development initiatives, including strategic review, procurement, and contract negotiations; providing a range of market assessment and technical evaluation services.

    Case Study

    Damian Jones was engaged by a leading energy supplier within a business transformation programme for residential customers and small businesses. The business operates five customer contact centres and receives up to 18,000 calls in the busy hour.

    Latest Projects

    Red Hot Property.co.uk are a rapidly expanding firm of estate agents who provide a dramatically alternative approach towards marketing and selling a property. Damian Jones provided technical and procurement advice for an infrastructure expansion project.