• Planning. Sourcing. Delivering.
  • Tailoring project management methodologies for greater success


Damian Jones supports clients in major business development initiatives, including strategic review, procurement, and contract negotiations; providing a range of market assessment and technical evaluation services.

Our primary goal is to help link your business with your IT function, shaping and implementing business strategies, and enabling the business to work efficiently, effectively and profitably through the use of technology.

Our experience can help address all aspects of business process and IT operational quality through services including:

  • IT strategy assessment, design and delivery

  • IT process improvement

  • IT sourcing

  • IT cost reduction

  • Compliance

  • IT transformation

  • IT governance

  • IT portfolio management

  • Optimising operating models

  • IT service management and delivery

  • Experience in technical design, procurement, and solution deployment gives Damian Jones a unique ability to follow through planning advice into successful execution; enabling clients to enhance loyalty and customer satisfaction by transforming customer contact processes and systems.

    Damian Jones assists clients in preparing for major organisational change or project implementation; helping maximise returns and minimise risk by using a depth and breadth of experience in Telecoms and IT. We work to understand the business requirements, and tailor the approach to deliver the programme or project.

    Case Study

    Damian Jones was engaged by a leading energy supplier within a business transformation programme for residential customers and small businesses. The business operates five customer contact centres and receives up to 18,000 calls in the busy hour.

    Latest Projects

    Red Hot Property.co.uk are a rapidly expanding firm of estate agents who provide a dramatically alternative approach towards marketing and selling a property. Damian Jones provided technical and procurement advice for an infrastructure expansion project.